Please note that we have introduced a new improved system for ordering your acute and repeat prescriptions online called EMIS Patient Access.
Please contact reception to get set up with username and password.
Repeat Prescriptions
Patients on long-term medication can order repeat prescriptions in the following ways:
- By telephone - call 0141 959 6311 (Dumbarton Road) or 0141 339 2469 (Laurel Street). PLEASE CALL AFTER 11AM
- In person - put a request sheet into the repeat prescription box at the main entrance to the surgery.
- By post - send it to us with a stamped addressed envelope if you want it posted back to you.
- Online - ask a member of staff to register you for online access
- By Pharmacy - your local pharmacy can order your repeat monthly meds. Speak to staff in store for more details
Acute Prescriptions
If you require a prescription that you have had before but that is not on repeat, for example an antihistamine for hayfever, you can still request on line by asking for it in the comments box in EMIS Patient Access. Please ask for the medication and what you need it for.
Please allow 2 working days for prescriptions to be processed and collected from branch and 3 working days for collection from pharmacy. Remember to take weekends and bank holidays into account.
If you require a prescription same day please speak to our administration staff who will take more details from you.